Terms of Service

Last updated: 6/23/2025

Agreement to Terms

By accessing or using Twyn's AI conversation platform and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Description of Service

Twyn provides an AI-powered conversation platform that enables users to interact with artificial intelligence for various purposes including communication, learning, and productivity enhancement.

User Accounts

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account
  • You must notify us immediately of any unauthorized use
  • You may not share your account credentials with others

Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Harass, abuse, or harm others
  • Generate illegal, harmful, or inappropriate content
  • Attempt to manipulate or exploit the AI system
  • Interfere with the Service's operation or security
  • Infringe on intellectual property rights
  • Transmit spam, malware, or other malicious content

Content and Intellectual Property

Your Content

You retain ownership of content you submit but grant us a license to use, process, and improve our services. You represent that you have the right to share such content.

Our Content

The Service, including its AI models, software, and content, is owned by Twyn and protected by intellectual property laws. You may not copy, modify, or distribute our proprietary content.

AI-Generated Content

  • AI responses are generated automatically and may not always be accurate
  • You should verify important information independently
  • We are not responsible for decisions made based on AI responses
  • AI-generated content should not be considered professional advice

Privacy and Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Service Availability

  • We strive to maintain service availability but cannot guarantee uninterrupted access
  • We may modify, suspend, or discontinue features at any time
  • Scheduled maintenance will be communicated when possible
  • We reserve the right to limit usage to ensure fair access

Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, INCLUDING:

  • Accuracy or reliability of AI responses
  • Uninterrupted or error-free operation
  • Fitness for a particular purpose
  • Non-infringement of third-party rights

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TWYN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

Indemnification

You agree to indemnify and hold Twyn harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Termination

  • Either party may terminate your account at any time
  • We may suspend access for Terms violations
  • Termination does not affect accrued rights or obligations
  • Certain provisions survive termination

Governing Law

These Terms are governed by the laws of Delaware. Any disputes will be resolved in the courts of Delaware.

Changes to Terms

We may update these Terms periodically. Continued use of the Service after changes constitutes acceptance of the new Terms.

Contact Information

For questions about these Terms, please contact us at:

Email: legal@twyn.ai
Address: Twyn Inc., 201 Columbine St. Unit 300, Denver CO 80209